<p><strong>CHECK YOUR PASSWORD</strong></p>

<p>Are you using the correct password? If you wish to reset your password, you can do so by clicking the &quot;Forgot password&quot; link on the login page. This will delete the old password and a new one will be sent by email.</p>

<p>(If your browser has been set up to store login details, please make sure you clear any previously remembered passwords - i.e. if the username/password is already filled in on the login page, please delete these details and re-type).</p>

<p>NB If you incorrectly type your password too many times consecutively the account will be locked. See &quot;This account is locked&quot; below.</p>

<p>IF YOU ARE USING THE CORRECT PASSWORD</p>

<p>Authentication requires a &lsquo;cookie&rsquo; to be sent to the user&rsquo;s web browser (These are small text files temporarily stored by your web browser which enable us to identify you when you are logged in.) If cookies are disallowed then the screen will return to the login page immediately after entering the username and password.</p>

<p>Instructions for allowing these in Internet Explorer are provided below:</p>

<ol>
	<li>Click &#39;Tools&#39;, &#39;Internet Options&#39;, and click the &#39;Privacy&#39; tab.</li>
	<li>Under &#39;Websites - to override cookie handling for individual websites...&#39; click &#39;Edit&#39;,</li>
	<li>Under &#39;Add Address of website&#39; type &quot;medical-masterclass.com&quot; and click &#39;Allow&#39;</li>
	<li>Click &#39;OK&#39; to close this window</li>
	<li>Click &#39;OK&#39; to close the Internet Options window</li>
</ol>

<p>If you are not using Internet Explorer or are having difficulties, please check your browser&#39;s Help files or contact your IT department/vendor.</p>

<p>If you are using a product that could block cookies, e.g. Norton Internet Security, or Norton Firewall, please follow any instructions for allowing them for &quot;medical-masterclass.com&quot;.</p>
